Privacy Policy

Last updated: 2025

At Cloudrise Digital, your privacy is our top priority. We are committed to maintaining the trust and confidence of our clients and visitors to our website. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services.

1. Information We Collect

We may collect personal information when you:

Visit our website

Contact us via forms, email, or phone

Sign up for our services, including CRM solutions, website development, and review management

The types of personal information we collect may include:

Name, business name, and contact details (email address, phone number)

Business-related information necessary to deliver our services (e.g., company details, customer reviews)

Any other details you voluntarily provide to help us improve your business.

2. How We Use Your Information

The personal information we collect is strictly used to provide and enhance our services. Specifically, we use your data to:

Build and optimize your website for your business growth

Implement and manage your CRM systems effectively

Help you gather and manage customer reviews to improve your online presence

Communicate with you regarding updates, invoices, and any other relevant business activities

Improve our services based on your feedback and usage

3. Data Security

We take data security very seriously and employ the latest security measures to ensure your information is 100% safe. We implement:

Secure access to your data (encryption, firewalls, and strict access control)

Regular updates to ensure that all security protocols remain up to date

Internal audits to check that your data is always handled safely and securely

Your data will never be shared, sold, or disclosed to third parties for any purposes unrelated to the services you’ve hired us for unless required by law.

4. Data Sharing and Disclosure

We only share your personal information with trusted service providers who assist us in delivering our services (e.g., hosting services, payment processors). These providers are contractually obligated to keep your data confidential and use it exclusively to provide the agreed-upon services.

5. Your Rights and Control Over Your Data

You have full control over your personal data, and you can:

Request access to the information we hold about you

Request correction or updates to any inaccurate information

Request the deletion of your data if you no longer wish to use our services

Opt out of any marketing communications we may send you

To exercise any of these rights, please contact us at [email protected]

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational improvements. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Cloudrise Digital

Email: [email protected]

Phone: 0468 408 980